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© 2018 by Sparrow Soap

Store Policy

Privacy & Safety

We take privacy seriously at Sparrow Soap. Your personal data will be used for the processing of your order.

On occasion you may receive welcome and thank you emails, along with updates on our latest happenings.

If you would like to be kept up to date with all the new exciting Sparrow Soap news via our email memos, you can subscribe to our email newsletter by via the sign up method available at the bottom of this page.

If you do not wish to receive these communications anymore please contact us with the email address you want removed. 

We use Squareup Australia to provide card payment options and do not hold your credit card data. You can find Squareup Policies here. You do not enter any credit card data on the Sparrow Soap site. When you come to pay for your products you leave our site and your payment is processed through the Squareup Australia secure server.

We accept Visa, Mastercard (including debit cards) and AMEX through Squareup Australia. We also accept invoice payment via direct credit for wholesale accounts. Invoices are sent via Squareup Australia.

When you contact us, we will endeavour to respond as a matter of urgency at least by the next working day.

Customer Care

At Sparrow Soap, we pride ourselves on delivering artisan soaps and body products to your door with excellent customer service.

If you have any queries at all, please don't hesitate to contact us.

Wholesale Inquiries

Yes we do wholesale! Contact us to find out how to stock our artisan bath and body products.

Bulk Orders
We love being part of your special day! Weddings, baby showers, and special occasions.
Perhaps you would like a completely unique, hand crafted soap as your wedding bonbonniere?
 
You can order any of our current range of soaps in bulk. The minimum purchase amounts and time frames do apply so please contact us with your details and lets talk soap!
 
If you are trying to reduce your plastic use and carbon footprint (Sparrow Soap does not use any plastic) and would like to order a freshly made block of our Fragrance Free soap for home use, we can make you an approximately 6kg block within two days ready for you to cut and cure to your desired size. This is for personal use only and only available for pick up in the Perth metro area and outer suburbs.
Payment & Delivery Methods

We accept Visa, Mastercard (including debit cards) and AMEX through Squareup Australia. We also accept invoice payment via direct credit for wholesale accounts. Invoices are sent via Squareup Australia.

We use Australia Post and Sendle Courier Service.

Standard delivery is a flat rate of $12 Australia wide. Delivery is usually within 2 weeks of order placement, however most likely within days. One of our company representatives may make delivery personally if you are nearby our stock runs.